Our Process

We pride ourselves on our process. These systems allow us to communicate effectively with our clientele, and establish and manage expectations from the start to ensure client satisfaction. 

Initial Consultation

We offer a no-charge phone consultation to discuss your project and provide a price estimate based on photos of your space and past experience under no obligation. We invite you to take advantage of our experience to explore the possibilities for your space. These phone calls take about 15 minutes of your time.

2

On-site Consultation

If you think we will be a good fit for your project we can schedule an onsite visit.  We charge a consultation fee that will later be credited to your project if you decide to move forward with your project. The consultation fee varies depending on the size and complexity of your project. 

3

Design Services

We believe planning is key to the success of a project. Once we have all the necessary information, we can provide a formal proposal with detailed construction costs and a timetable. You can also take advantage of our in-house design services. We provide 3D renderings of your space to be sure you get exactly what you’re dreaming of. 

We spend a lot of time planning ahead to minimize disruptions later. For this reason, we charge a 3% design fee based on the estimated costs of the project. This includes working with your town throughout the permitting process, coordinating with subcontractors and vendors for project pricing, and designing an implementation plan for your project.

We love working with designers and architects. If you are already working with an architect or designer, skip to the next step!

4

Build

If necessary for your project, we present 3D rendering drawings, photos, and/or sample materials. When you are happy with the final design, we are ready to schedule your build. We require a 10% deposit to hold a spot on our schedule. While we pursue excellence in our craftsmanship, our priority is customer satisfaction. We take pride in our on-site cleanliness, providing HEPA filters and dust barriers, while maintaining clear and expedient communication.

In regards to millwork and cabinetry, the majority of construction takes place in our workshop. This minimizes the disruption to your daily life as your project unfolds. During larger renovations where some disruption is necessary for the project to move forward, we take great pride in our cleanliness and job-site protection.

5

Enjoy

Our favorite step!